ChemoAlert™ – FAQs
CAN I USE THE KIT TO SAMPLE FOR A DRUG THAT IS NOT ON THE CHEMOALERT LIST?
Yes, we have sampling and analytical methods for more than 1,000 drugs. Please let us know which drug you want to sample before placing your order, so that we can make sure that you have the correct sampling media. Please click here see our price list for a more details on available analyses.
WHAT ARE THE SAMPLING RESTRICTIONS FOR DRUGS THAT ARE NOT ON THE CHEMOALERT LIST?
The sampling restrictions for drugs that are not on the ChemoAlert list may include:
- Availability as a single drug target only
- A 3-sample minimum order requirement
- Sampling media restrictions, e.g. alternative swab or wetting agent
- Handling, storage and shipping restrictions
DO I NEED TO REFRIGERATE THE CHEMOALERT KIT WHEN IT ARRIVES?
The ChemoAlert kit itself does not have to be refrigerated. It does however come with a frozen ice pack, which needs to be placed in a freezer before sampling. Samples need to be returned to the laboratory with a frozen ice pack.
DO I HAVE TO REFRIGERATE THE SAMPLES THAT I COLLECT WITH THE CHEMOALERT KIT?
If you are unable to send the samples back to us right away, they should be refrigerated. When you are ready to send them back to us, a frozen ice pack needs to be included with the samples.
DOES THE CHEMOALERT™ KIT HAVE AN EXPIRATION DATE?
The ChemoAlert kit does not have an expiration date. If you are planning to keep the kit on a shelf for a while, please remember to place the ice pack in a freezer ready for when you need it.
IS THERE A MINIMUM ORDER SIZE FOR SAMPLES COLLECTED WITH THE CHEMOALERT KIT?
There is no minimum order size for samples collected using the ChemoAlert kit.
HOW WILL CHEMOALERT RESULTS BE REPORTED?
ChemoAlert results will be reported electronically via email, with a pdf file attachment sent to the email address recorded on the Chain of Custody form. Ask us about electronic data deliverables and benchmark/trend reporting.
